B2B Social Media Communications Strategy

Q: I am working on a B2B communication Strategy and need to know IF and HOW social media is used when communicating with customers? via LinkedIn Answers | LinkedIn A: Social media is used for communicating with customers. There are at least two emerging trends in this area. The first trend is to use social [...] Read more »

Posterous makes social media and content sharing simple

via posterous.com Posterous is my new favorite online publishing tool. It’s a single place to add blog posts and feed them to other networks that make up my social and professional networks. Quite simply, it makes my life easier by turning a single post into a stream of content I can share across multiple platforms. [...] Read more »

AirTran Airways puts ads where passengers can’t miss them

Over the next two weeks, AirTran Airways plans to outfit all 138 of its Boeing jets with seat-back advertisements, measuring about 2 1/2 by 9 inches. The advertisements are placed at eye level, so passengers can’t avoid them, except by lowering the tray tables. via latimes.com From a marketing perspective this new advertising move makes [...] Read more »

How to lose an argument online

Have an argument. Once you start an argument, not a discussion, you’ve already lost. Think about it: have you ever changed your mind because someone online started yelling at you? They might get you to shut up, but it’s unlikely they’ve actually changed your opinion. Forget the pitfalls of Godwin’s law. Any time you mention [...] Read more »

Revamp Your 2010 Social Media Strategy

Look beyond traffic and links and you will find the real value. Social media, and by that I’m lumping together blogs, RSS, social networking and social book marking sites, presents the marketer with a rich set of new tools to help in the effort to generate new business. But, if that’s the only way you [...] Read more »

Are Some Social Media Sites Just RSS Aggregators?

Increasingly, social media web sites are becoming much more than places to keep in touch with friends, family and colleagues online. They’re becoming major hubs of information consumption, analysis and distribution as well, so it’s important to understand how this trend is playing out on some of the more popular destinations on the social web. [...] Read more »

How Web 2.0 Affects SEO Strategy

Funny to find this article from May 2007 … so many small businesses still fail to understand the very basic strategies of Internet Marketing.  Not you of course – those other guys. Some Web 2.0 content management systems, such as blogs and wikis, are primed and relatively optimal for search engine visibility straight out of [...] Read more »

Tracking Customer Conversations Across the Web

The topic of harnessing social media to engage with customers, share new developments and provide better service will be more important than ever in 2010.  Seems like 2009 was the year that companies started to take Twitter and Facebook seriously.  Now the question is “What are our customers saying and what do we do about [...] Read more »

Building an Effective Internet Marketing and Communications Map (part 1)

I have done a ton of work over the years to understand and build an effective Internet marketing and communications network. The trick is to leverage rss feeds across multiple platforms to reach your audience where they hang out. For example, some of my readers find me through Twitter and Facebook, while others search Google [...] Read more »

LinkedIn – Now What?

A great resource I picked up at Barnes & Noble last week. Within 5 minutes I learned at least 10 new tricks. See and download the full gallery on posterous Posted via email from steinarknutsen’s posterous Read more »